Hanwha Investment & Securities announced on the 25th the launch of the 'Account Withdrawal Limit Restriction Removal Service,' which automates the issuance and review of supporting documents.
This service is the first in the securities industry to utilize the Ministry of the Interior and Safety's 'Public MyData' to automate the submission and review of documents required for lifting account withdrawal limits, thereby enhancing customer convenience.
Public MyData is a service that provides personal information held by public and administrative institutions to the data subject or a designated party upon request. Since the enforcement of the 'Telecommunication Fraud Damage Refund Act' in August, securities firms have set withdrawal limits on newly opened accounts similar to banks, and to lift these limits, customers had to submit documents proving the purpose of financial transactions and wait for manual review.
The Account Withdrawal Limit Restriction Removal Service allows customers to apply through Hanwha Investment & Securities' mobile app (SmartM), which automatically retrieves and reviews customer information scattered across multiple financial institutions to lift withdrawal transaction limits.
Lee Dae-il, Head of Digital Business Division at Hanwha Investment & Securities, stated, "By utilizing Public MyData, we have minimized customer inconvenience related to withdrawal limit restrictions," adding, "We will continue to expand various digital financial services to enable customers to invest more conveniently."
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