FriedLife Wins '2024 Korea Customer Satisfaction No.1' for Funeral Services 5 Years in a Row

Fried Life announced on the 30th that it has been selected as the ‘2024 Korea Customer Satisfaction No.1’ service innovation brand in the funeral service sector.

Since its establishment in 2002, Fried Life has focused on the ‘funeral total care system’ and the ‘total life care service’ that manages customers’ entire life cycle, and last year became the first in the industry to surpass 2 trillion KRW in both total assets and advance payments.

Fried Life won first place in the '2024 Korea Customer Satisfaction No.1' funeral service category. (Photo by Fried Life)

With over 170 business locations nationwide and more than 6,000 LPs (Life Partners), Fried Life has a nationwide ceremonial organization capable of rapid 24-hour dispatch anywhere in the country. Fried Life’s premium funeral service provides a customer-centered ‘funeral total care system’ from free pre-consultation to post-funeral bereavement care and belongings organization.

Shilnakwon, a professional funeral hall brand first introduced domestically by Fried Life, offers premium funeral services based on modern design and state-of-the-art luxury funeral facilities. As of September 2024, it operates the largest chain in the industry with 14 locations nationwide including Gimpo, Incheon, Gyeonggi (Yongin), Sejong, Osan-Dongtan, Hongcheon, Namdaejeon, Galmaseongsim, Dangjin, Ilsan, Paju Unjeong, Nonsan, Pohang, and Busan, spreading a solid advanced funeral culture.

Fried Life participates in major national ceremonies such as the Presidential State Funeral, Prime Minister’s Social Funeral, funerals and memorial events for national disasters, and the repatriation project of forced laborers’ remains from Hokkaido and Sakhalin. It also practices various social contribution activities including free funeral support for unclaimed foreign workers, improving living environments and educational support for grandparent-grandchild families, spreading an advanced ESG (Environment, Social, Governance) management culture.

Kim Manki, CEO of Fried Life, stated, "We will continue to strengthen our position as a total life care service company by providing optimized benefits for diverse lifestyles based on the trust earned through our differentiated service portfolio.”