Jinju City to Promote Daily Care Project and Reward Program for Reporting At-Risk Households

Ordinance Enacted Last Year to Raise Public Awareness and Encourage Reporting of At-Risk Households

Jinju City, Gyeongnam Province, announced on the 24th that it has been intensively operating crisis household reporting and daily care service information desks for a month since September 13, 2024, to promote its new projects: the Crisis Household Reporting Reward Program and Daily Care Services, as well as to eliminate welfare blind spots.

To raise public awareness and encourage reporting of crisis households, the city enacted an ordinance last year and has been providing reporting rewards to citizens who report crisis households since this year.

If you discover a neighbor in crisis, anyone can report it at the dedicated desks set up at the township and neighborhood administrative welfare centers. Online reporting is also available through the Jinju Welfare Call Center, Jinju Welfare Talk (TALK), or the "Welfare Crisis Notification App."

If the reported individual is selected as a social security benefit recipient, the reporter will receive a reward of 50,000 KRW per case. However, rewards are restricted if the reporter is the person in crisis, a family member or relative, or a mandatory reporter.

Since the project began, among 62 crisis household reports, 30 households have received support such as living expenses, medical care, and housing benefits, and 1.5 million KRW in reporting rewards have been paid to 28 reporters.

The Daily Care Service is a program that provides specialized services such as care, household assistance, meal and nutrition management, and psychological support to young and middle-aged adults aged 19 to 64 who need help with daily life due to illness or isolation, as well as to young people aged 13 to 39 who care for sick family members or are responsible for their family's livelihood due to such circumstances. Currently, there are five service providers in Jinju City, and 65 people are using the service.

A city official stated, "We are grateful to those who have helped identify individuals in welfare blind spots through their warm concern for neighbors, allowing them to receive public services and daily care support," adding, "We will continue to do our best to build a robust social safety net through active outreach and citizen engagement, so that there are no welfare blind spots in our community."