Integrated Logistics Platform 'Argo' Implements Domestic Courier Seniority Policy

Shortening Compensation Processing Period with Current Month Settlement and Next Month Payment Structure

TechTaka, operator of the global integrated logistics platform 'Argo,' announced on the 12th that it will implement the 'Domestic Courier Compensation' policy to promote mutual growth with its clients. The Courier Compensation policy ensures that if products from clients using Argo's fulfillment services are lost or damaged during the delivery process after leaving the logistics center, TechTaka will proactively settle the compensation within the same month and immediately pay it the following month.

TechTaka has decided to guarantee compensation of up to 500,000 KRW per case to clients, considering factors such as product sale price and costs incurred from misdelivery, at a level equivalent to the current compensation standards of courier companies. Through this policy, TechTaka explained that it has significantly shortened the approximately three-month period from investigating the issue to receiving compensation and alleviated the financial burden on Argo clients caused by delivery problems.

Yang Soo-young, CEO of TechTaka, stated, “In a situation where courier-related issues continuously occur, we introduced the Courier Compensation policy to prevent cumulative damages to Argo clients,” adding, “We will continue to introduce various policies so that our clients can focus more on their core business without worrying about logistics.”