LCC 3 Airlines Complete IT System Recovery... International Flights Operating Normally

Due to the global 'Information Technology (IT) crisis,' three domestic low-cost carriers (LCCs) that were temporarily paralyzed on the 19th have fully restored their IT services.

According to the aviation industry on the 21st, the ticketing and reservation systems of Jeju Air, Eastar Jet, and Air Premia, which experienced IT system errors, have been operating normally since they were restored on the morning of the previous day. Since the night before, there have been no reported direct delays or cancellations of the three LCCs caused by the Microsoft (MS) error.

However, as of 10 a.m. that day, 2 to 3 international flights were delayed due to issues with overseas airport systems and connecting flights. All have since departed, and no cancellations have been reported.

Boarding, In Process
(Jeju=Yonhap News) Reporter Baek Nayong = On the morning of the 24th, when flights on routes originating from Jeju resumed, the domestic departure floor of Jeju International Airport was crowded. January 24, 2024
dragon.me@yna.co.kr
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Jeju Air has resolved 99% of the issues caused by the MS cloud error. Eastar Jet and Air Premia have also decided to discuss follow-up measures in response to this crisis.

Earlier, around 3:30 p.m. on the 19th, a system error caused by an MS cloud service outage led domestic airlines to experience significant confusion, including manually issuing tickets for check-in at airports. Domestic LCCs took more than 5 minutes per ticket issuance per team, causing long waits, which led to the deployment of additional on-site staff.