Improvements in Rent Notification Methods and Automatic Transfer Applications
Busan Metropolitan Corporation (BMC, President Kim Yonghak) announced on the 18th that it will enhance services such as changing the rental fee notification method and applying for or canceling automatic transfers within the BMC Subscription Center to improve the convenience of rental housing residents in paying their rent.
Until now, BMC has issued both paper and mobile bills to residents when notifying them of rent payments. However, since there are households that check the mobile bill but do not check the paper bill, BMC has added a feature that allows payers to directly choose their preferred method of receiving the bill in order to proactively prevent issues such as personal information leakage.
Additionally, BMC has strengthened its non-face-to-face customer services and improved inconveniences by introducing an online application and cancellation service for automatic rent transfers through the BMC Subscription Center, eliminating the need for residents to visit financial institutions as was previously required.
To use these services, residents simply need to access the BMC Subscription Center, complete a simple personal authentication process, and then select their preferred rent bill notification method and apply for or cancel automatic transfers after checking their rental contract information. However, when applying for automatic transfer, an account verification process for the contract holder is required.
Kim Yonghak, President of Busan Metropolitan Corporation, said, "We hope that the improvements to the rent notification and payment system will enhance the convenience for residents," adding, "We will do our best to resolve inconveniences and improve residential welfare for residents through continuous service improvements."
Since Kim Yonghak took office as president, BMC has been implementing a variety of services to improve payment convenience for rental housing residents, such as being the first among urban corporations nationwide to introduce mobile electronic notifications via KakaoTalk and a one-stop payment service.
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