Hanwha Life, Special Support for Customers Affected by July Floods... "Insurance Premium and Loan Repayment Deferral"

Hanwha Life announced on the 16th that it will provide special support to share the burden of customers affected by flood damage caused by the heavy rains in July.

Hanwha Life insurance customers who suffered damage from this heavy rain can defer their premium payments for six months from the application date. Customers using loan services can defer principal and interest repayments for six months. Support is also available if the spouse or direct lineal ascendants or descendants have been affected.

If hospitalization or outpatient treatment was required due to flood damage, customers can claim accident insurance benefits through non-face-to-face channels such as mobile, website, fax, or Smart Planner for six months from the date of the incident, regardless of the claim amount. Hanwha Life plans to process insurance claims as quickly as possible once received.

Customers wishing to defer premium payments should visit the nearest Hanwha Life customer center or Hanwha Life Financial Services branch to fill out and submit a handwritten special support application form. Customers using loan services can apply at the Hanwha Life Loan Center.

At the time of application, applicants must bring a disaster damage confirmation certificate (available from local government offices), a copy of their ID, and family relationship verification documents (if the affected person is a spouse or direct lineal ascendant or descendant). The application period is until August 23.

Hanwha Life has previously supported affected customers by deferring premium payments and loan principal and interest repayments when disasters such as heavy rains, typhoons, earthquakes, or large fires occurred.