Cheongsong County, First in North Gyeongsang to Offer Free Unmanned Civil Document Issuance Fees

Full Free Issuance of Civil Certificates

Cheongsong County in North Gyeongsang Province will fully waive all fees for unmanned civil document issuance kiosks starting July 1, marking the first such initiative in the province.

Cheongsong County, the first in Gyeongbuk to implement fully free issuance of civil complaint certificates through unmanned civil service issuance machines.

Currently, a total of 122 types of civil certificates can be issued from these kiosks. Of these, 46 types?including the most frequently used resident registration certificates and family relation certificates?currently require a fee.

Although these documents can be obtained for free by using the internet issuance service on 'Government24,' those who have difficulty using the internet are unable to benefit from this exemption.

In response, the county has revised the relevant ordinance and decided to make the issuance of 45 types of certificates, excluding the court real estate registration certificate (which is not subject to county revenue), free of charge starting July 1.

As a result, it is expected that the annual fee revenue will decrease by approximately 6.8 million KRW, based on the 2023 issuance records from unmanned kiosks within the county.

Currently, Cheongsong County operates a total of nine unmanned civil document kiosks. Of these, one located at the county office civil affairs room and one at the Cheongsong-eup Administrative Welfare Center are available 24 hours a day, year-round.

Cheongsong County is leading the way in universal welfare by being the first in North Gyeongsang Province to offer free issuance of civil certificates via unmanned kiosks, in addition to launching the nation’s first ‘free rural bus’ service last year.

County Governor Yoon Kyunghee stated, “By fully waiving the fees for unmanned civil document kiosks, we expect to significantly reduce the time and financial burden on residents, and provide equitable civil services to seniors and information-vulnerable groups who find online issuance difficult, thereby greatly improving satisfaction with civil services. We will continue to actively respond to various administrative needs from the residents’ perspective in the future.”