Witty Business Owner Response Gains Attention
A business owner cleverly responded to a customer's request for 'chicken crumbs,' capturing the attention of netizens.
Recently, a post titled 'Common Requests at Chicken Restaurants' was uploaded on various online communities. The post included a photo of a customer's order from a famous chicken franchise. The customer ordered chicken and tteokbokki and wrote in the special requests section, "Respected owner, please bestow upon humble me some crumbs."
‘Crumbs’ refer to the leftover pieces after frying chicken. The netizen who posted the photo explained, "This franchise is popular because its chicken crumbs are known to be delicious."
Later, the delivered chicken container had a handwritten message from the owner. The message read, "Then the owner said, 'Let there be crumbs,' and yellow fruits rained down like hail," with chapter and verse notation as if excerpted from the Bible.
Netizens who read the story praised the witty exchange between the customer and the owner. Comments included, "I would gladly fulfill such a request," "I hope other places don’t just shake off the chicken crumbs but include them as is," and "People order from that franchise just to get the crumbs." One netizen said, "After seeing so many customers causing trouble by demanding unreasonable services, it’s heartwarming to see such a pleasant story."
It is not uncommon for customers to request excessive services and end up in disputes with business owners. In 2021, a controversy arose online when a customer demanded "4 pieces of salmon sushi as a free service" in the delivery request section. At that time, owner A shared on an internet community, "Four pieces of sushi cost about 7,000 won," and expressed that they canceled the order because they could not afford the cost of the extra food.
The issue of 'delivery power harassment,' where customers promise generous review ratings in exchange for excessive services, has become a social problem. In 2022, the 'Online Service Damage Counseling Center' under the Korea Communications Commission was established to handle online damage consultations such as malicious reviews, and delivery platform companies have also started blocking malicious and false reviews on their own.
© The Asia Business Daily(www.asiae.co.kr). All rights reserved.
