NH Nonghyup Bank Begins Voluntary Compensation for Hong Kong ELS

Sequential Notification Messages Sent by Registration Time
Apply by Visiting NongHyup Bank Branch

NH Nonghyup Bank announced on the 23rd that it has initiated a voluntary adjustment procedure for customers who incurred losses on Hong Kong H Index (Hang Seng China Enterprises Index·HSCEI)-based equity-linked securities (ELS) starting from the 21st.

Sequential notification text messages are being sent to customers subject to voluntary adjustment based on their subscription dates. The notification targets customers who hold accounts that subscribed after January 1, 2021, with confirmed losses at maturity on H Index-included ELS or accounts that suffered losses due to early termination.

Customers who receive the notification text can visit any Nonghyup Bank branch nationwide to apply for voluntary adjustment. Since the 21st, over 600 consents for voluntary adjustment have been received. In April, Nonghyup Bank formed a voluntary adjustment council including external experts and established detailed adjustment plans by adhering to financial authorities' guidelines.

An official from Nonghyup Bank stated, “We will make every effort to enhance financial consumers' rights and restore trust throughout the voluntary adjustment process.”