MS "3 out of 4 Workers Worldwide Use Artificial Intelligence"

MS Business Trend Indicator Announcement
AI Provides Opportunities for Talent Recruitment

Three out of four workers worldwide are using artificial intelligence (AI) in the workplace.

On the 30th, visitors toured the exhibition hall and consulted with officials at the 'Microsoft AI Tour' held that day. Photo by Younghan Heo younghan@

On the 14th, Microsoft Korea (MS) held a press briefing at its headquarters in Jongno-gu, Seoul, where it released the 'Work Trend Index 2024' report, revealing these survey results.

This index is a report analyzing survey results from 31 countries, including Korea, with 31,000 respondents, trillions of productivity signals collected from MS 365, and labor market trends from LinkedIn.

According to the report, 75% of all workers use AI at work, and 46% reported having used AI for the past six months.

In Korea, 73% of workers were found to use AI in the workplace.

Additionally, 79% of organizational leaders (80% in Korea) recognize AI adoption as essential for maintaining competitiveness, and among them, 60% (68% in Korea) expressed concerns about the lack of vision and clear plans within their organizations.

It was also found that many workers personally use AI to improve work efficiency. 78% of workers (85% in Korea) stated that they personally use AI tools at work.

With the rapid adoption of AI, many companies are placing importance on AI capabilities in hiring. More than half (55%) of organizational leaders are concerned about talent acquisition, and 66% (70% in Korea) said they would not hire candidates without AI skills.

Among leader respondents, 71% preferred candidates with AI capabilities over those with experience, and Korean leaders prioritized AI skills in hiring at a high rate of 77%.

MS stated, "This year will be the year AI becomes a reality in the workplace," adding, "Organizations must leverage AI not only to improve simple tasks but also to accelerate growth, manage costs, and provide greater value to customers by creating positive changes across their entire business models."

Jo Won-woo, CEO of Microsoft Korea, said, "With the emergence of generative AI, the way technology and humans interact is fundamentally beginning to change for the first time since smartphones," and added, "A noteworthy point in this report is that AI will offer great opportunities to leaders seeking suitable talent and employees hoping for career transitions."