Hana Financial Group announced on the 26th that it has declared the 'Hana Financial AI Ethics Code,' which embodies a new direction for customer-centric artificial intelligence (AI) technology utilization. Hana Financial Group explained that as the digital deepening era increases existential risks such as the loss of humanity overshadowed by AI technological achievements, this is to provide fair and safe financial AI services.
The ethics code includes five key principles: inclusion and fairness, safety and responsibility, transparency, data management, and privacy protection. Inclusion and fairness ensure that all customers face no discrimination in using financial services. Safety and responsibility aim to prevent financial consumer risks in the development and use of artificial intelligence.
Transparency involves efforts to implement AI that customers can understand and trust, while data management means maintaining the quality and consistency of data, which is core to AI operations.
Lastly, privacy protection signifies actively safeguarding the privacy of customers and employees throughout all processes of AI development and utilization, and completely preventing the misuse of personal information.
Ham Young-joo, Chairman of Hana Financial Group, stated, “Digital transformation within the financial industry is accelerating, and AI is naturally permeating everyday life. Through this declaration, Hana Financial Group will strengthen its capabilities to provide financial AI services that customers, employees, and stakeholders can all safely and reliably use, leading the advancement of the AI industry and digital finance.”
Ham Young-joo, Chairman of Hana Financial Group (fourth from the left in the photo), is taking a commemorative photo with group executives and employees attending the event, pledging to practice the 'Hana Financial AI Ethics Code.' [Photo by Hana Financial Group]
© The Asia Business Daily(www.asiae.co.kr). All rights reserved.
