Hana Bank Launches First Financial Education App Among Commercial Banks

Improving Digital Financial Literacy

Hana Bank has launched a financial education application (app) called ‘Hana OneQ Guide’ to improve digital financial literacy. This is the first of its kind among commercial banks.

This app is an implementation of the plan to develop a financial literacy education platform, part of the ‘Agreement for Enhancing Digital Financial Literacy and Activating Financial Consumer Protection Education’ signed with the Ministry of Education last July. Its purpose is to support mobile app experience and learning for digitally marginalized groups.

‘Hana OneQ Guide’ replicates frequently used functions in daily life such as transaction history inquiry, account transfer, and utility bill payment, similar to the actual ‘Hana OneQ’ app. Users can learn through the educational app and then use the real app.

The content was designed to match learners’ levels by reflecting the opinions of the National Literacy Education Center under the National Institute for Lifelong Education of the Ministry of Education and expert literacy educators. According to Hana Bank, systematic learning tailored to individual levels is also possible through step-by-step learning features.

The app does not require any separate access permissions, allowing use without procedures such as membership registration or login. It can also be used as a standalone app without an internet connection.

A representative from Hana Bank’s Consumer Protection Group stated, “We developed the Hana OneQ Guide app to protect digitally marginalized groups who are being left behind by the digital transformation of finance. We will do our best to provide a foundation for customers to strengthen their digital financial capabilities through this app launch.”