KB Insurance conducted an organizational restructuring and executive appointments on the 28th to respond to uncertainties in the financial environment and strengthen core competitiveness in its insurance business.
In this restructuring, on-site support centered on division heads was reinforced to expand market position by channel. The "Auto Insurance Product Headquarters" was newly established to enhance competitiveness of non-face-to-face platforms and strengthen marketing capabilities for auto insurance.
To expand core competitiveness in the main business based on securing profitability, profit and loss and marketing support organizations by product were expanded and reorganized. A dedicated reinsurance department was established to strengthen general insurance reinsurance strategies, and a dedicated pet business department was created to revitalize pet insurance, thereby enhancing new business capabilities.
To strengthen customer service and consumer protection, face-to-face and non-face-to-face customer contact departments were integrated and reorganized, also enhancing the functions of the consumer protection department. To reinforce the practice of win-win finance with customers and society, the existing ESG (Environmental, Social, and Governance) organization was expanded and reorganized into the ESG Win-Win Finance organization.
Along with this organizational restructuring, KB Insurance also carried out executive appointments aimed at continuous performance creation, strengthening expertise, and stable generational transition.
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