Gyeonggi-do Jeonse Damage Support Center Introduces Chatbot Service... 24-Hour Consultation

Guidance on the Chatbot Service of Gyeonggi-do Jeonse Damage Support Center

The Gyeonggi-do Jeonse Damage Support Center operates a chatbot service available 24/7 on the Gyeonggi-do Housing Welfare Portal website and KakaoTalk.

The Gyeonggi-do Jeonse Damage Support Center chatbot provides information on ▲Introduction to the Gyeonggi-do Jeonse Damage Support Center ▲Support for victims of Jeonse fraud and guidance on applying for the Special Act on Housing Stability ▲Jeonse fraud prevention methods. Detailed content includes financial and legal consultations, support details for victims under the Special Act, step-by-step fraud prevention tips for lease contract preparation, and frequently asked questions about using the center.

To use the service, add the ‘Gyeonggi-do Jeonse Damage Support Center’ channel as a friend via KakaoTalk’s friend search function and click the chatbot icon, or visit the Gyeonggi-do Housing Welfare Portal website (https://housing.gg.go.kr) and click the chatbot icon.

Lee Kyung-seon, head of the Gyeonggi-do Jeonse Damage Support Center, stated, "Through the KakaoTalk chatbot service, which is not limited to a specific age group, we aim to improve information accessibility and resolve victims’ inquiries in real time with 24-hour guidance."

The Gyeonggi-do Jeonse Damage Support Center plans to continuously update and enhance the chatbot service by analyzing users’ search records and data usage.