Donggu Electronics, a coffee machine manufacturer, announced the launch of its new unmanned cafe machine, ‘TeaTime A1 C20’.
Having opened 1,500 stores, Donggu Electronics unveiled the new product ‘TeaTime A1 C20’, a premium unmanned cafe expanding the ‘TeaTime A1’ brand. This new product enhances competitiveness with a powerful performance lineup and further strengthens the expertise of unmanned cafe machines.
‘TeaTime A1 C20’ is easy, fast, and convenient to use. The perceived benefits for consumers using this premium unmanned cafe technology include usefulness, enjoyment, economy, and relative advantage. Thanks to the commercial rotary pump installation and simultaneous operation system combination, it can quickly extract an espresso shot in just 22 seconds.
Released as a 2024 model, the ‘TeaTime A1 C20’ features large capacity and convenience. It is the first unmanned cafe machine to use a 20-ounce Venti cup, reflecting the trend toward larger beverage sizes and differentiating itself by meeting the demand in the cafe industry as coffee serving sizes increase in unmanned cafes.
Additionally, the new product dramatically expanded its menu capacity, storing up to 63 menu items and offering 21 beverage options for sale at all times. To enhance machine capability, the large-capacity ice maker produces 218 kg daily, enabling the continuous sale of 400 iced drinks. This precisely addresses the preferences of domestic consumers who enjoy iced beverages. The new product is regarded as the result of Donggu Electronics’ continuous investment in research and development (R&D) for product innovation.
In managing unmanned cafes, the capacity of the coffee bean hopper and cafe aid storage is also important, especially in busy downtown areas or locations densely populated with offices and government buildings, where ample storage for beans and aids is necessary. The ‘TeaTime A1 C20’ is equipped with a total of eight cafe powder canisters and a double bean hopper with a maximum capacity of 4.8 kg, ensuring stable operation even when used by many people simultaneously.
Moreover, it features a 27-inch large Full HD LCD monitor to enhance visibility. The intuitive UI design, differentiated styling, and three-dimensional information presentation allow users to operate it more conveniently. It also supports all electronic payments, including Samsung Pay, mobile Pay, credit cards, and debit cards.
Donggu Electronics has also devoted significant effort to coffee beans and beverage development. It uses 100% Arabica premium specialty beans and has won the first-place gold award in the coffee roasting category at the Golden Coffee Award (GCA). Furthermore, it operates an R&D center and provides trendy new menu development, taste improvement, and continuous menu consulting through professional personnel.
‘TeaTime A1 C20’, which can be used not only in unmanned cafes but also in in-house cafes, OP locations, and shop-in-shops, offers various services for store owners using unmanned cafe machines along with its enhanced specifications. It operates 74 nationwide A/S centers to provide immediate response in case of issues, offers a 3-year quality warranty, manages quality control QA systems, and ensures fast and accurate delivery management, all aimed at maximizing customer satisfaction.
A Donggu Electronics representative emphasized, “We expect increased sales following the launch of the new product.” They added, “The biggest reason we surpassed 1,500 store openings in the shortest time is our 34 years of know-how and technology, customer satisfaction service, quality raw materials, and the best taste. We hope you enjoy the amazing technology of the new product ‘TeaTime A1 C20’, launched with even stronger specifications.”
Leveraging 34 years of excellent technology, know-how, and big data, Donggu Electronics, which holds the number one position in domestic coffee machine sales and market share, operates its unmanned cafes based fundamentally on technology-based self-service (TBSS). TBSS refers to all technical means that allow consumers to produce and use services themselves instead of interacting with employees within the store to receive services. Unmanned cafes based on TBSS continuously change consumer shopping behavior, enabling fast and convenient purchases.
Meanwhile, Donggu Electronics’ unmanned cafe ‘TeaTime A1 C20’ has been ranked number one in consumer satisfaction and has won the Most Trusted Brand Award chosen by consumers for three consecutive years. It is recognized for its excellent product quality and is considered attractive by both consumers and experts due to its significant operational cost reduction effects.
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