Jaksim Study Cafe Launches Self-Developed Unmanned Service, Ushering in the Era of 'Fully Unmanned' Operations

Recently, study cafes, which have been transforming from spaces for studying into multifunctional spaces for immersion and work, are aiming for ‘complete unmanned operation.’ In this context, Jakshim’s self-developed unmanned central control service is gaining renewed attention.

Jakshim’s central control service establishes a central control center at Jakshim headquarters to assist franchise owners by handling on-site tasks that require personnel, such as user inquiries and kiosk errors. The service aims to evolve beyond simple problem-solving to encompass marketing areas that can impact sales, ultimately developing into a premium service that can manage overall operational tasks.

Woo Hojin, Strategy Director of ING Story Co., Ltd., the operator of Jakshim Study Cafe, stated, “With an innovative unmanned automation system, the headquarters resolves issues at each branch on a one-on-one basis, enabling entrepreneurs to operate unmanned stores easily. For users, real-time responses from headquarters facilitate quick resolutions, earning praise simultaneously from both franchise owners and users.” He added, “Jakshim’s unmanned central control service is an integrated service that reduces operating costs through expanded non-personnel operation, improves customer service, and strengthens competitiveness through technological innovation.”

Meanwhile, as reading room study cafes aim for ‘complete unmanned operation,’ interest in automated systems, multifunctional kiosks, and management programs has increased. Jakshim’s self-developed unmanned kiosk features such as access control, seat payment, and real-time response systems are reportedly gaining popularity not only in reading room study cafes but also in other space rental industries.

Detailed information about Jakshim’s unmanned central control service and kiosk operation programs can be found on Jakshim’s official website.