From the left, Jo Won-jin, Head of the User Protection Center at the Korea Information and Communication Promotion Association; Go Wan-seok, Team Leader of the Child Rights Protection Team at Good Neighbors; Professor Hong Dae-sik of Sogang University; Lawyer Lee Woo-man of the Korea Legal Aid Corporation; Ahn Hyung-hwan, Vice Chairman of the Korea Communications Commission; Lawyer Han Myung-ok of the law firm Uwon; Kim Jae-cheol, Director of the User Policy Bureau at the Korea Communications Commission; and Park Myung-jin, Head of the Dispute Mediation Team.
[Asia Economy Reporter Lim Hye-sun] The Korea Communications Commission and the Korea Information and Communication Promotion Association announced on the 30th that they held a roundtable discussion with experts on user damage relief at the 'Online Damage 365 Center' to discuss response measures for major online damage cases.
The roundtable, held to mark the 100th day since the counseling center's opening, was attended by Ahn Hyung-hwan, Vice Chairman of the Korea Communications Commission, Lee Woo-man, lawyer at the Seoul Central Branch of the Korea Legal Aid Corporation, Han Myung-ok, lawyer at WooWon Law Firm, and Hong Dae-sik, professor at Sogang University Law School.
During the discussion, experts from various fields exchanged opinions on online rights infringement cases that fall into the blind spots of damage relief, such as portrait rights violations and defamation reported to the counseling center, as well as new types of damage cases that may occur in metaverse spaces and anticipated cases. They also explored institutional and legal response measures.
Before the roundtable, Vice Chairman Ahn Hyung-hwan served as a daily counselor to directly listen to the public's inconveniences. He also called the 100th counseling client to check whether the damage was being properly resolved and to hear if any additional support from the counseling center was needed.
Additionally, he held a meeting with the counselors to listen to their difficulties and suggestions for improvement, emphasizing that since counselors are at the forefront of damage relief, they should diligently serve as careful helpers to the public.
The counseling center was opened on May 31 to provide integrated damage support for online service users. It accepts and provides counseling on various damages experienced by the public while using online services via phone (142-235) and KakaoTalk.
The Korea Communications Commission plans to launch a public service next month by establishing an 'Online Service Damage Counseling Support System' that will allow users to conveniently apply for damage counseling and check the results.
Vice Chairman Ahn Hyung-hwan stated, "For newly emerging online service damages, the counseling center needs the interest of experts in various fields to resolve various damages well through more professional counseling."
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