Hi Investment & Securities to Suspend MTS, HTS Services During Lunar New Year Holiday... "Data Center Relocation"

[Asia Economy Reporter Park Ji-hwan] Hi Investment & Securities announced on the 17th that all customer services will be temporarily suspended from 7 a.m. on the 29th to 12 p.m. on the 31st during the Lunar New Year holiday due to the relocation of the data center.

This data center relocation is a measure following the relocation of Hi Investment & Securities' headquarters. During this period, access to online channels such as Home Trading Service (HTS), Mobile Trading Service (MTS), the website, and ARS will be unavailable, and business processing will be impossible.

Non-face-to-face services such as account opening, card loss and incident registration via ARS, deposits and withdrawals, fund transfers, and payments through online and offline check cards will also be suspended. Online orders for domestic and overseas stocks will be unavailable; however, for Hong Kong stocks, limited telephone orders through the Customer Support Center (1588-7171) will be possible only from 10:30 a.m. to 12 p.m. on the 31st.

A Hi Investment & Securities official stated, “The work is scheduled during the Lunar New Year holiday to minimize customer inconvenience caused by the suspension of services due to the data center relocation,” and added, “We will make every effort to provide stable customer services through the successful relocation of the data center.”

Hi Investment & Securities began relocating its headquarters by moving the Yeouido WM Center to the current Hi Investment & Securities building on December 13 last year. This data center relocation will mark the final completion of the headquarters relocation work.