On the 23rd, Dongyang Life Insurance announced that it held a pledge ceremony to comply with the Financial Consumer Protection Act at its headquarters in Jongno-gu, Seoul.
[Asia Economy Reporter Oh Hyung-gil] Dongyang Life Insurance announced on the 23rd that it held a pledge ceremony to comply with the Financial Consumer Protection Act at its headquarters in Jongno-gu, Seoul.
The pledge included commitments to comply with internal control standards, understand the individual circumstances of financial consumers and prohibit recommending unsuitable products, and actively cooperate in remedying damages when financial consumers suffer harm.
Prior to the pledge ceremony, Dongyang Life Insurance also collected pledges from exclusive agents and employees last week regarding the matters to be observed for the protection of financial consumers, promoting a culture of compliance.
A Dongyang Life Insurance official stated, "As a guardian angel protecting customers' health and happiness and a financial company fulfilling social responsibilities, we will strengthen financial consumers' trust in insurance through compliance management and fulfill our fundamental role as an insurer serving as a social safety net."
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