Carefully Selected 'Quality Assurance' Products Passing Safety Management and Hygiene Inspection Standards
[Asia Economy Reporter Kim Cheol-hyun] Wemakeprice has established a quality assurance system that guarantees a 100% refund if customers are not satisfied after carefully selecting excellent fresh food products.
On the 10th, Wemakeprice announced that it will introduce the 'Fresh Food Quality Assurance Program,' allowing customers to confidently and conveniently purchase high-quality fresh food products online. The pilot service will begin with meat and nut product categories, and the quality assurance coverage will be expanded to agricultural and marine products by September.
Wemakeprice attaches a 'Quality Assurance' mark to products that pass strict standards. These products are carefully selected by Wemakeprice's fresh product planners (MD) from sellers whose products have received HACCP (Hazard Analysis and Critical Control Points) certification or have already been recognized for quality in the market. Customers who purchase fresh food products with this mark can request a 100% refund for any reason after receiving the product. Return shipping costs are also free.
A Wemakeprice official stated, "Since standards for freshness such as taste and quality are inevitably subjective for each customer, no separate return criteria have been set," adding, "If customers dissatisfied with quality assurance products request a refund, Wemakeprice will proceed with the refund process without asking for reasons." Customers wishing to receive a refund can apply by the day after the product receipt date. However, more than half of the product must remain, and packaging materials such as ice boxes and ice packs sent together must also be returned.
Jin Won-tae, head of the Wemakeprice Food Department, said, "The quality assurance system is a program that confidently presents only foods that can be trusted and consumed based on strict standards," and added, "By combining Wemakeprice's strength in pricing, we will provide customers with fresh food products that guarantee both quality and price."
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