Shinhan Life CEO Sangyoung Chun: "Insurance Is a Marathon, Not a Sprint"... Holds Management Strategy Meeting

CEO Chun: "Let's Build a Well-Balanced Company"

Shinhan Life announced on January 6 that it held the '2026 Management Strategy Meeting' on January 2.

At the meeting, Shinhan Life shared four key strategies to overcome rapidly changing internal and external environments and achieve sustainable growth: ▲a company where customers are the top priority (Value Growth), ▲a company with a solid foundation (Stable Growth), ▲a company that constantly innovates for the future (Future Growth), and ▲a company that grows together and fulfills its responsibilities (Co-Growth).

At the 2026 Management Strategy Meeting held in Paju, Gyeonggi Province, Sangyoung Chun, CEO of Shinhan Life (center front row), is taking a commemorative photo with executives and department heads. Shinhan Life

Sangyoung Chun, CEO of Shinhan Life, emphasized that this year, marking the fifth anniversary of the company's integration, is a crucial time for Shinhan Life to become a leading insurance company. He urged everyone to build a "well-balanced company" with enhanced strength and capabilities so that the achievements made since the integration can lead to sustainable growth.

This means pursuing balanced growth not only in financial performance but also between the company's present and future, as well as between customer value and company value. It also signifies Shinhan Life's commitment to fulfilling the fundamental responsibilities of an insurance company as a stable partner that protects customers' assets and prepares for the future through solid qualitative growth over the long term.

Going forward, Shinhan Life will focus on securing stable capital adequacy and building a portfolio of Contractual Service Margin (CSM) for insurance contracts. The company also plans to further strengthen internal controls and consumer protection policies by improving business efficiency in areas such as insurance claim payments, incomplete sales, and complaints, thereby enhancing the level of consumer protection.

In line with Shinhan Financial Group's strategy to strengthen the core functions of finance and enhance future competitiveness, Shinhan Life will increase convenience and work efficiency at customer touchpoints through artificial intelligence transformation (AX) and digital transformation (DX) innovation. The company will also diversify its management system to prepare for the changing financial paradigm by expanding the foundation for creating new business opportunities, such as senior business initiatives.

CEO Chun stated, "The insurance industry is not a short-distance sprint but a marathon that accompanies customers throughout their lives. We will continue to move forward as a leading Shinhan Life for the next 10 or even 100 years, prioritizing stable growth and customer trust, and always aligning ourselves with our customers' perspectives."