[New Year's Address] Hyundai Department Store Group Chairman Jung Jiseon: "Sustainable Growth Through Bold Execution"

Hyundai Department Store Group 2026 New Year's Address
"Establishing a Foundation for Sustainable Growth
in an Era Where Uncertainty Has Become the Norm"

On January 1, Jung Jiseon, Chairman of Hyundai Department Store Group, said, "Let us strengthen the momentum for sustainable growth by leveraging the group's accumulated fundamental competitiveness."

In his New Year's address, Chairman Jung stated, "This year as well, we are likely to face unpredictable and unstable conditions due to ongoing global trade friction, geopolitical conflicts, and technological hegemony competition," adding, "Let us build a solid foundation for management that enables sustainable growth without wavering, even in a business environment where uncertainty has become the norm."

Jung Jiseon, Chairman of Hyundai Department Store Group. Provided by Hyundai Department Store Group

Chairman Jung emphasized, "In today's business environment, where uncertainty has increased, it is crucial to strengthen an 'agile execution system' that allows us to act quickly and make prompt adjustments and improvements." He continued, "We must read market trends faster, pay close attention to even the smallest inconveniences that have long been taken for granted from the customer's perspective, swiftly detect signs of change in the market and among customers, flexibly adjust our business, and, when necessary, make bold decisions through decisive action."

He also said, "For over half a century, we have overcome crises by relying on our fundamental competitiveness: 'honesty and transparency toward customers,' 'passion unafraid of failure,' and an 'emergent organizational culture based on empathy and collaboration.' I ask all employees to trust in the expertise and drive we have accumulated, to look toward new possibilities, and to confidently pursue greater growth for both the company and yourselves."

Chairman Jung remarked, "We have steadily laid the foundation for sustainable growth through the stabilization of the holding company system and thorough preparation for new businesses." He added, "I am especially grateful to each affiliate and all employees for their efforts in spreading a creative organizational culture throughout the group by improving work methods and encouraging new initiatives, such as the digital workplace based on document centralization at the duty-free business or open innovation through external collaboration at the home shopping division."

He concluded by saying, "There is a saying, 'You cannot know the depth of the water without jumping in.' Over the coming year, let us take bold action, sometimes find better answers through failure, and together chart the course we should pursue."