Achieved 100% Perfect Sales Rate for Three Consecutive Years
Steady Progress in Overseas Business... Digital Innovation Milestones
DB Insurance announced on the 21st that President Jeong Jongpyo received the Order of Industrial Service Merit at the 51st National Quality Management Convention held on the 19th at COEX in Samseong-dong, Gangnam-gu, Seoul, in recognition of his achievements in quality innovation and business performance.
At the 51st National Quality Management Convention held on the 19th at COEX in Samseong-dong, Gangnam-gu, Seoul, Jeong Jongpyo, President of DB Insurance (center), and employees are posing for a commemorative photo after receiving the Order of Industrial Service Merit. DB Insurance
This convention, hosted by the Ministry of Trade, Industry and Energy and organized by the Korean Standards Association, is held annually to honor individuals who have contributed to enhancing national competitiveness through outstanding quality management activities such as quality improvement, cost reduction, and productivity enhancement in the manufacturing and service industries.
President Jeong, an insurance expert who has worked in the field for 37 years since joining the company in 1987 and serving as head of both corporate and individual business divisions, established a quality innovation system based on practical pursuit, autonomous management, and mutual communication after being appointed CEO in 2023.
As a result, the company achieved remarkable outcomes in customer trust indicators, including a 100% perfect sales rate for three consecutive years and the top ranking in the KS-SQI long-term and automobile insurance sectors.
In its overseas business, DB Insurance led the growth of four U.S. branches in Guam, Hawaii, California, and New York. This year, the company accelerated its global expansion by acquiring the American insurance company Fortegra, marking the first such acquisition by a Korean insurer.
DB Insurance also drove digital innovation by introducing an artificial intelligence (AI) assistant system and launching the screen mirroring TM (screen sharing telemarketing) service, which was designated as an innovative financial service.
In the 2023 Financial Consumer Protection Evaluation conducted by the Financial Supervisory Service, the company received a "good" rating in all categories and has also strengthened ESG (environmental, social, and governance) management, including expanding social contribution activities.
President Jeong stated, "DB Insurance has been a leader in quality management for financial services," adding, "We will continue to grow as a trusted insurance company through customer-centric innovation."
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