Delegation of Leading Swiss Banks Visits Toss Bank

Eunmi Lee, CEO of Toss Bank:
"We Will Contribute to Building a Sustainable Global Financial Ecosystem with the Swiss Financial Sector"

Eunmi Lee (fifth from the left), CEO of Toss Bank, is taking a commemorative photo with a delegation of major Swiss banks who visited the Toss Bank headquarters in Gangnam-gu, Seoul on the 5th. Toss Bank

Toss Bank announced on the 6th that Swiss financial leaders visited Toss Bank in Gangnam-gu, Seoul on the 5th. Toss Bank shared the achievements of Korean internet banks, while the Swiss financial leaders took time to appreciate the innovations of Toss Bank.

A total of 18 representatives from Swiss financial institutions visited, and CEO Eunmi Lee and other executives and employees of Toss Bank welcomed the delegation.

During the event, Toss Bank shared its digital-driven innovation achievements and cases of expanding customer accessibility since its launch in 2021. The discussion covered customer-centric products and services, technology-based risk management, and approaches to include financially underserved groups. The rapid growth of Toss Bank and its potential as a banking platform also drew significant interest from the leaders.

The delegation inquired about the competitive structure of the Korean financial market, the role of fintech in the market, and digital payment systems. They also paid close attention to the balance between Korea’s regulatory environment and the innovations demonstrated by Toss Bank, expressing deep interest in the background of internet banks’ growth and their social roles.

This visit to Toss Bank was organized by the Embassy of Switzerland in Korea, with Swisscom-a leading Swiss ICT company-participating as a partner. In Switzerland, each of the 26 cantons has a “cantonal bank” established by the local government, which is responsible for the economy, financial infrastructure, and regional economy of its canton. The delegation, composed of top executives from major Swiss cantonal banks, is regarded as a core group of leaders in the Swiss financial ecosystem.

Christian Dieke, Head of Corporate Business at Swisscom, said, “I was deeply impressed by the agile culture embedded throughout the organization, which has enabled Toss Bank to continuously generate innovative ideas and turn them into tangible results, achieving break-even in just 21 months. Today’s visit to Toss Bank made it clear that Korea is setting and achieving even higher goals.”

Eunmi Lee, CEO of Toss Bank, stated, “The relentless innovation and achievements in expanding customer accessibility that Toss Bank has pursued go beyond mere declarations and are being proven by the waves of change in the Korean financial market. Through exchanges with the Swiss financial sector, we will share advanced experiences in digital finance and jointly contribute to building a sustainable global financial ecosystem.”