Gochang County Conducts Simulation Drill to Prepare for Unusual Civil Complaints

"Enhancing Public Officials' Protection and Emergency Response Capabilities"

On October 23, Gochang County in North Jeolla Province conducted a joint simulation drill with the Moyang Police Substation at the County Office's General Civil Affairs Division to prepare for the occurrence of unusual civil complaints.

According to the county on October 27, the drill was organized to protect public officials suffering from the increasing number of illegal acts such as verbal abuse and assault by civil petitioners, and to enhance their ability to respond to emergency situations.

Gochang County conducted a joint simulation drill with Moyang Police Substation on the 23rd at the County Office's General Civil Affairs Division to prepare for the occurrence of unusual civil complaints. Photo by Gochang County

The drill simulated a scenario in which a civil petitioner demanded irregular processing during the issuance of a seal certificate by proxy, leading to verbal abuse and assault.

The county followed the Ministry of the Interior and Safety's civil petition response manual for public officials, conducting the drill through steps such as calming the petitioner, recording and filming the damage situation, activating the emergency bell and calling for security personnel, evacuating the affected official and visiting petitioners, and handing the petitioner over to the police.

By the end of next month, the county plans to conduct similar joint simulation drills with nearby police substations at 14 township and town Resident Happiness Centers, enabling a swift response to emergency situations.

Yang Miok, head of the General Civil Affairs Division, stated, "By regularly conducting simulation drills to prepare for emergencies in the civil affairs office, we will create a safe working environment and do our utmost to provide the best administrative service to the residents."