Gwanak District Offers "Easy Mobile and Online Tax Payment" Education for Seniors

Special Supplementary Lectures on Electronic Tax Payment
Using ETAX and STAX for Seniors

Gwanak District in Seoul (District Mayor Park Junhee) announced on July 18 that it will offer education sessions on "How to Easily Pay Taxes from Home" for seniors who are not familiar with using digital devices.

Middle-aged and elderly people learning how to pay taxes online at the Nangokdong Informatization Education Center. Provided by Gwanak District.

This program is designed for seniors aged 55 and older and will be conducted as a "special supplementary lecture" within the existing informatization education curriculum. The course covers how to use the Seoul Local Tax Internet Payment System (ETAX) and the tax payment app (STAX), the procedures for applying for electronic delivery and automatic payment, hands-on payment practice, and how to use simple payment methods. On-site, participants will receive one-on-one guidance through the entire process, from reading local tax bills to making payments, and informational booklets will also be provided.

The first session was held on July 15, and additional sessions will be held on September 11 and November 11 at the second floor of the Seonghyeon-dong Community Center and the Nangokdong Education Center (53 Nangok-ro 24ga-gil, Gwanak District).

The district is helping elderly residents avoid missing payment deadlines by providing guidance on tax payments via KakaoTalk and phone, as well as consultations linked to welfare services. In addition, a "visiting tax consultation service" is being implemented to offer customized tax information and promote various taxpayer convenience measures.

Park Junhee, Mayor of Gwanak District, stated, "As the pace of technological advancement accelerates, the gap between digitally marginalized groups and users may widen. We will prepare various support measures, including education, to ensure that seniors do not face difficulties in paying taxes or accessing administrative information."