CJ Logistics Agency Association and Parcel Delivery Workers' Union
Sign Industry's First Collective Agreement
CJ Logistics announced on July 10 that it has signed a collective agreement with the Agency Association and the Parcel Delivery Workers' Union. This is the first collective agreement in the domestic parcel delivery industry.
On this day, the CJ Logistics Agency Association and the National Parcel Delivery Workers' Union signed the collective agreement at the Agency Association's office in Jung-gu, Seoul. The two sides had previously signed a basic agreement in January, agreeing in principle to expand the five-day workweek, establish a stable seven-day delivery service system (Everyday One), and expand the right to rest for delivery workers. With this collective agreement, they have now developed practical implementation measures.
This agreement is significant as it is the first case in the industry where employers and workers directly negotiated and developed implementation plans, marking the starting point of a new labor-management cooperation model. CJ Logistics has moved away from a conflict-centered approach between labor and management, and has laid the foundation for institutional improvements through consensus and for the stable establishment of a seven-day service.
The collective agreement includes: ▲ phased expansion of the five-day workweek ▲ implementation of a stable seven-day delivery service ▲ establishment of standards for industrial accident and employment insurance as well as commission fees ▲ formalization of leave and welfare systems ▲ improvement of working conditions.
Both parties agreed to gradually expand the five-day workweek for delivery workers. To achieve this, a rotating shift system tailored to regional characteristics will be introduced, and additional personnel will be used if necessary to ensure the five-day workweek. The focus will be on maintaining a balance between reducing workdays and ensuring service continuity by striving to provide seven-day delivery service for customers. It is expected that this will guarantee delivery workers' right to rest while minimizing inconvenience to consumers.
The institutional foundation for ensuring the safety and rights of delivery workers has also been strengthened. All delivery workers will be required to enroll in industrial accident and employment insurance, and additional fees will be paid for holiday and cross-region deliveries. However, if circumstances change, additional fees for holiday and cross-region deliveries will be discussed later through social dialogue or a labor-management committee.
To guarantee the right to rest, the leave system proposed in the basic agreement has been finalized, including maternity leave (up to 60 days), family event leave (up to 5 days), and special leave (3 days per year), with all related costs to be borne by the employer. Welfare support will be provided, such as educational expenses for children, childbirth congratulatory payments, and holiday gifts. In addition, regular health checkups and detailed medical examinations will be conducted at least once a year to promote the health of delivery workers.
A CJ Logistics representative stated, "If the basic agreement was the first step in indicating the direction for improving delivery workers' working conditions, this collective agreement is significant in that it confirms concrete and effective implementation measures that can be immediately applied in the field. We will continue to strive to improve working conditions and quality of life for delivery workers, so that we can provide even better service to our customers."
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