HIRA to Relocate Digital Cloud Center During Chuseok Holiday in October

Providing Stable Services Through the Establishment of a Safe IT-Based Operational Environment

The Health Insurance Review and Assessment Service (HIRA) announced on July 1 that it will relocate its Digital Cloud Center from Building 1 to Building 2 of its main office in October, aiming to establish a safe and sustainable IT-based operational environment.

Main building view of the Health Insurance Review and Assessment Service located in Wonju, Gangwon Province. Health Insurance Review and Assessment Service

This relocation project is an essential initiative that HIRA has been pursuing since 2023 in order to respond to rapidly changing IT technologies. To minimize any service disruption, the move is scheduled to take place over approximately one week, from 6 p.m. on October 2 to October 9, coinciding with the Chuseok holiday period.

During the relocation period, HIRA’s systems related to healthcare benefits?including the Healthcare Institution Business Portal, Medical Expense Claim Portal, E-Evaluation System, and Review and Assessment Information Submission System?will be unavailable. To minimize inconvenience for healthcare institutions, HIRA plans to conduct simulation drills and provide advance notifications related to the relocation.

For the Drug Utilization Review (DUR) service, HIRA has developed a minimum-interruption plan to ensure that in-hospital prescriptions and other essential functions can continue to operate even during the Chuseok holiday. The goal is to restore full operation within approximately two hours from the start of the relocation.

Lee Kishin, Director of the Digital Cloud Center at HIRA and the person overseeing the relocation project, stated, "Through this relocation, we aim to establish a safe and sustainable information system operating environment and create a stable healthcare environment." He emphasized, "This will serve as an opportunity for HIRA to become a central institution for digital innovation in healthcare, including big data, artificial intelligence, and cloud technologies, as we look toward future development."