Gwangju Citizens Rank 2nd Nationwide in Use and Satisfaction with 'Safety Sinmungo'

In Order: Illegal Parking, Automobile and Traffic Violations, Daily Safety

Safety Report Service Guide. Provided by Gwangju City

It has been found that Gwangju citizens have a high level of safety awareness, as they are actively using the online safety complaint platform, "Safety Sinmungo."

According to Gwangju City on the 10th, a review of last year's operation of the Safety Sinmungo showed that the number of reports per 100,000 people was the second highest among the 17 major cities and provinces nationwide.

The number of reports from the Gwangju area submitted to Safety Sinmungo last year was 520,690, a 50% increase from the previous year's 346,945 cases. The number of reports per 100,000 people in Gwangju was 36,688, ranking second nationwide after Daejeon, which had 45,024 cases.

By category, the reports were analyzed as follows: illegal parking (50.2%), automobile and traffic violations (30.3%), safety (12.2%), and daily inconvenience reports (7.3%).

There were a total of 261,425 reports (18,420 per 100,000 people) regarding "illegal parking." By specific location, crosswalks accounted for 26%, street corners 14%, and sidewalk parking 12% of the reports.

For "automobile and traffic violations," there were a total of 157,700 reports (11,112 per 100,000 people). Of these, 79.7% were related to traffic violations such as speeding and signal violations (including on highways), and 7.6% were reports of motorcycle violations such as not wearing helmets and riding on sidewalks.

There were a total of 63,677 "safety" reports (4,487 per 100,000 people), with 64.8% related to road or facility damage and 23.4% to other safety or environmental hazards.

There were 37,890 "daily inconvenience" reports (2,670 per 100,000 people), with illegal advertisements accounting for 41.8% and garbage or waste for 15.85%.

Notably, in the Safety Sinmungo satisfaction survey, Gwangju scored 4.4 points (national average: 4.27), ranking second among the 17 major cities and provinces. In fact, the rate of "action completed (accepted or partially accepted)" for complaints received through Safety Sinmungo in Gwangju last year was 81.7%, surpassing the national average of 80.7%.

Lee Buho, Director of Safety Policy, stated, "For safety reports with high proportions such as illegal parking and automobile or traffic violations, a shift toward more mature safety awareness among citizens is necessary," and urged, "If citizens discover any elements that threaten safety in their daily lives, I hope they will promptly and actively report them through Safety Sinmungo."

Meanwhile, the Safety Sinmungo app can be installed by searching for "Safety Sinmungo" on the Play Store (Android) or App Store (iPhone).