Applying 'A.Dot Biz' to SK Group Companies' Operations... Accelerating AI Transformation and B2B Business

SKT-SK C&C Launch AIX Division
AI Market Forecasting... Applied to Customer Centers
Development of Various Manufacturing-Specialized AI Products

SK Telecom and SK C&C announced on the 10th that they have officially launched the 'AIX Division' and are embarking on promoting business-to-business (B2B) initiatives utilizing artificial intelligence (AI) technology.

Since June, the two companies have been driving AI transformation by launching the 'Enterprise AT Task Force.' With this organizational restructuring, the newly established AIX Division will discover various AI transformation cases reflecting the common issues of the group and the business characteristics of each group company, introducing four services: ▲ A. Biz ▲ AI Market Intelligence ▲ Telecommunications AI ▲ Manufacturing AI.

First, in January next year, they will introduce the A. Biz closed beta service to employees within SKT and SK C&C. A. Biz is an AI agent that innovates the way of working, featuring highly practical AI functions for daily tasks such as scheduling meetings, preparing meeting minutes and reports, summarizing market trends, and knowledge search, along with 'A. Biz Pro.'

A. Biz Pro offers AI functions specialized by job roles, including an HR agent supporting recruitment processes such as AI document screening, a PR agent assisting with press release writing and monitoring negative news, and a legal agent supporting legal research and consultation through searching laws and precedents. The AIX Division plans to apply A. Biz to more than 20 SK group companies by the first half of next year to innovate working methods and intends to provide B2B services externally in the future.

The AIX Division is also preparing 'AI Market Intelligence.' AI Market Intelligence is a service that enhances verified financial market analysis models with AI to predict trends in raw materials such as LPG, LNG, and crude oil prices. Furthermore, it plans to expand into AI models that assist in forecasting semiconductor and battery markets. In the telecommunications sector, they will expand B2B businesses based on AICC that supports customer center operations and apply AI chat agents centered on the T World web and app.

Lastly, AI innovation in the manufacturing industry is also underway. This includes developing various manufacturing-specialized AI products such as AI property prediction for new compounds during the research and development (R&D) process to reduce production costs, improve quality, shorten development periods, and digitize the know-how of skilled workers.

Shin Yong-sik, Head of the AIX Division (Vice President), stated, "By consolidating SK Group’s AI capabilities, which lead in each field, we will lead the AI B2B market as a company that utilizes AI most effectively."