Guest Who Fell on Stairs Demands 30 Million Won Settlement Payment

Customer Suffers Fracture After Tripping on Anti-Slip Steel Plate
Demands Large Settlement Claiming Possible Aftereffects

A self-employed business owner shared a story about being asked for a settlement payment of 30 million won by a customer who slipped and fell due to their store's anti-slip metal plate on the stairs. On the 18th, a person identified as A, who runs a restaurant, posted a request for advice on the self-employed community 'Apeunikka Sajangida' (Because It Hurts, I'm the Boss). In the post, A stated, "The customer who fell on the stairs got injured and couldn't work, and they demanded a settlement payment, saying there might be aftereffects in the future."

A self-employed person shared a story about being asked for a settlement of 30 million won by a customer who slipped and fell because their shoe got caught on an anti-slip metal plate on the store's stairs. On the 18th, Mr. A, who runs a restaurant, posted a request for advice on the self-employed community "Apeunikka Sajangida." Getty Images

The accident occurred on the anti-slip metal plate installed on the store's stairs. Customer B slipped because their shoe got caught on this metal plate and suffered a fracture. This metal plate is commonly called a 'check plate.' It was installed to prevent slipping when it rains. B's exact injury details have not been confirmed. A explained, "Other stores have used this metal plate for two years without any issues, and in this store, 50 to 100 customers have used it daily without problems for three months after the accident," adding, "It was not a rainy day, and the plate was installed to prevent slipping, but ironically, the shoe got caught on it, causing the fall."

The problem is that B demanded a settlement payment of 30 million won based on medical expenses, lost wages due to inability to work, and potential future aftereffects from the accident. The store's security camera recorded B falling, but the exact cause could not be confirmed due to obstruction by the structure. A conveyed to B's side that they could not pay the demanded settlement amount and suggested resolving the matter legally through a lawyer. It is known that A did not have business liability insurance.

The accident occurred on the anti-slip metal plate installed on the store's stairs. Customer B tripped on this metal plate and suffered a fracture. This metal plate is commonly called a "check plate." It was installed to prevent slipping when it rains. The photo is not related to the specific content of the article. Pixabay

A said, "I feel sorry and concerned that the person got hurt, but is a 30 million won settlement reasonable?" He continued, "With this logic, I could just go to any store and fall down. Many places probably don't have liability insurance, so if someone asks for money (settlement), is that it?" He added, "It's not that I don't want to pay, but the amount is excessive. Not having insurance is my grave mistake."

Netizens responded to the story with comments such as, "Even with a traffic accident injury, you don't get that much compensation," "In cases like this, the injured person has to prove their case legally, but often the cause is their own negligence," "Wait calmly and take your time hiring a lawyer; it's not too late," and "Don't think insurance is a waste of money; you must have it. Also, install enough security cameras to cover all areas of the store." Above all, netizens emphasized the importance of insurance by sharing similar cases. One netizen commented, "In a similar case, when the customer asked for a settlement, I said, 'I will contact the insurance company, so please cooperate,' and after that, the customer stopped contacting me."