IBK Industrial Bank, Woori, Shinhan, and NH Nonghyup Also Close Non-Face-to-Face Counters
Major commercial banks are increasingly closing non-face-to-face loan channels to manage the total volume of household loans by the end of the year.
On the 15th, Hana Bank announced that it would temporarily suspend the sale of non-face-to-face exclusive mortgage loans, jeonse deposit loans, and credit loans from 6 p.m. that day to ensure stable management of year-end household loans.
The loan products for which non-face-to-face sales will be suspended include Hana OneQ Apartment Loan, OneQ Housing Credit Guarantee Jeonse Loan, and Hana OneQ Credit Loan.
However, sales of low-income financial products aimed at protecting financially vulnerable borrowers (Saehimang Holssi Loan, 햇살론15 [Haetsal Loan 15], 햇살론뱅크 [Haetsal Loan Bank]) and small emergency loans (Hana OneQ Emergency Loan) will continue through the Hana OneQ app.
A Hana Bank official explained, "This is a measure to manage household loans stably."
Earlier, IBK Industrial Bank, Woori Bank, Shinhan Bank, and NH Nonghyup Bank also suspended non-face-to-face loan sales.
IBK Industrial Bank stopped selling three types of non-face-to-face loan products?credit loans, mortgage loans, and jeonse deposit loans?starting from the 29th of last month.
Woori Bank also suspended sales of non-face-to-face mortgage loans and jeonse deposit loan products from the 5th.
Shinhan Bank has temporarily stopped selling all non-face-to-face loan products on its mobile banking application since the 6th.
NH Nonghyup Bank has temporarily suspended the sale of four types of employee credit loans through non-face-to-face channels starting today.
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