[Review] DureyAI, "Tell me the travel expenses" and it promptly provides accommodation and meal costs

Chatbot Capable of Handling Q&A Tasks
Capturing Both Customer-Customized AI and Convenience

Clicking the icon located at the bottom right corner of the screen immediately generated the Durey Artificial Intelligence (AI) 'In-house Regulation Guide Bot.' The AI opened a popup window and was ready to receive queries, completing this process in just a few tens of seconds to about a minute.

For actual use, a chatbot was also created based on an arbitrarily made 'Detailed Guidelines on Business Trip Expenses.' When asked, "Excluding transportation costs, please tell me the maximum support amount for a business trip to Busan," it replied, "The maximum support amount for one day is 100,000 KRW for accommodation plus 30,000 KRW for meal expenses, totaling 130,000 KRW." It analyzed the guidelines' accommodation and meal expense sections to calculate the support amount for the trip and presented this as the answer. Along with the response, it also provided the referenced content so users could verify it again.

A chatbot was also created using an arbitrary 'Detailed Guidelines on Reporting Ethics.' When queried, "Please tell me about the guidelines for preventing defamation in reporting," the in-house regulation guide bot analyzed the content and provided an answer.

"Avoid reports that could defame others and ensure thorough fact-checking before reporting." "If defamation is suspected, consult the in-house legal team." In addition, it displayed on the screen organized content by categories such as ▲fact-checking ▲prompt correction reporting ▲in-house legal team consultation ▲adherence to reporting ethics.

The collaboration solution company NHN Durey launched the collaboration service Durey AI, which enables chatbot creation as long as there is a wiki (a website where users can edit content) within the company. By entering the URL of a wiki page formatted with a title, subtitle, and content, and simply clicking the chatbot creation icon, it became possible to respond to countless Q&A tasks that may arise within the company.

The chatbots that Durey AI can create are not limited by field. If there is a wiki summarizing content such as work or leave-related information, it can be made into an AI chatbot. Furthermore, it is also possible to use laws, not just guidelines applicable only within the company. Such chatbots are expected to reduce the workload of employees responsible for the guidelines and the costs associated with additional hiring. For example, during the year-end tax adjustment season, when the person in charge becomes busy and hires temporary part-time staff, utilizing the AI chatbot function can significantly reduce the workload. NHN Durey says that the chatbot is the most requested feature from corporate clients.

However, Durey AI’s capabilities do not stop there. In addition to drafting emails, it summarizes, organizes schedules, and analyzes job-related conversations to assign tasks to individual employees. It also includes features like the 'Action Guide,' which informs users of what tasks they need to do and automatically processes the work when the user clicks apply. It has captured the two key benefits of customer-tailored AI and convenience.

Moreover, it alleviates corporate concerns related to security. It ensures that interactions with AI are not used as external training data. Durey AI has data loss prevention (DLP) features and provides internal audit monitoring to ensure AI-related information security and compliance with internal regulations.