Ashurion Korea Demonstrates Drone-Based Damage Repair Service with SKT and Boryeong City

Global device solution company Ashurion Korea (CEO Baek Seung-heum) demonstrated a drone-based damage repair proxy service in collaboration with SK Telecom (hereinafter SKT) and Boryeong City.

This demonstration was planned to provide convenient repair services to island residents who find it difficult to visit official repair centers. From Sapsido to Wonsando, it confirmed new logistics possibilities through on-site registration of SKT’s mobile phone insurance ‘T All Care Plus’ and rapid delivery using drones.

The drone launched from Sapsido played a decisive role by crossing the sea to Wonsando and quickly moving to the official repair center on the mainland. After the phone was repaired, it was loaded onto the drone and safely delivered back to Sapsido.

With drones utilized for damage repair proxy on the island, delivery time from Sapsido to Wonsando was significantly reduced by about 78% (from 1 hour to 13 minutes). Pablo Aviation, which participated in this drone delivery, is a leading player in the drone delivery sector in various domestic and international markets.

This pilot service overcame the temporal and geographical limitations of transportation operating three times daily between Boryeong and Sapsido, gaining great response by providing convenience to island residents and tourists. Kang Dong-cheol, head of Sapsido, said, “Often, when going out to repair a phone, an overnight stay was required, so many times we just used the phone without repairing it,” and added, “I was really satisfied that the phone could be repaired within half a day through the drone.”

Baek Seung-heum, CEO of Ashurion Korea, said, “Through this drone delivery demonstration, we confirmed that customer convenience can be dramatically increased beyond logistics innovation. This is the result of close cooperation with various partners to provide services that truly help customers,” and added, “We will continue to do our best to develop and provide products that offer value beyond customer expectations.”

During the event, smartphone education and IT experience booths were also operated for Sapsido residents. The smartphone education provided practical smartphone usage tips useful in daily life, such as precautions against voice phishing and how to block smishing. Kim Young-jae, who participated in the education, said, “The day after the education, I did not receive a single spam message, which was very surprising. It was really good to learn things I usually did not know well.”

Students from Ocheon Elementary School’s Sapsi branch visited the IT experience booth to try AI functions, holograms, and VR using the latest mobile phones. Student Lee San said, “It was amazing and fun to take a photo, then synthesize a hat and change its color using AI.”

Meanwhile, Ashurion Korea is the Korean branch of Ashurion, a global tech care solution company headquartered in Nashville, Tennessee, USA. In cooperation with SKT, it operates the mobile phone insurance service ‘T All Care Plus.’ T All Care Plus provides optimal services related to mobile phone insurance, including damage repair proxy, same-day delivery of lost compensation phones, and 24-hour care service.