KB Securities Holds 'Consumer Protection Day' Event in Q4

KB Securities announced on the 2nd that it held a 'My Investment Style Diagnosis Event' for financial consumers and conducted 'Sales Process Case-by-Case Training' for employees in celebration of the 4th quarter 'Consumer Protection Day' in 2024.

KB Securities designates the first business day of each quarter as the company-wide Consumer Protection Day, taking the lead in enhancing the rights of financial consumers. In particular, it provides investment information and education to prevent financial damage for financial consumers, while also offering various consumer protection-related content and training programs to KB Securities employees, emphasizing the importance of consumer protection once again.

On this Consumer Protection Day, KB Securities is conducting the My Investment Style Diagnosis Event targeting customers who opened their first KB Securities account between January 2020 and December 2023, whose investment style expired between January and August 2024 and have not yet renewed it. The event runs until the 11th, and customers who meet the application conditions will be notified via LMS. Among those who apply for the event and complete the investment style confirmation and registration, 100 will be selected by lottery to receive two mobile coffee coupons as prizes.

Additionally, to mark the 4th quarter Consumer Protection Day, KB Securities conducted sales process case-by-case training for employees to prevent incomplete sales during financial product sales, providing an opportunity to refine employees' sales processes and strengthen awareness of financial consumer protection.

Kim Seong-hyun, CEO of KB Securities, said, "In an era where social interest in enhancing the rights of financial consumers and fostering a sound investment culture is growing, KB Securities holds Consumer Protection Day events every quarter." He added, "Going forward, KB Securities plans to take the lead in protecting financial consumers by doing its best to prevent financial accidents based on consumer protection regulations, while continuously educating all employees and enhancing their sense of responsibility."