Village Management Office 'Moa Center' Opens in Jangchung-dong, Jung-gu, Seoul

Environmental Improvement, Safety Inspections, and Resident Convenience Provided
Enhancing Residential Satisfaction in Areas Dense with Single-Family and Multi-Family Houses

Moa Center has also opened in Jangchung-dong, Jung-gu. Provided by Jung-gu.

Jung-gu, Seoul (Mayor Kim Gil-seong) announced on the 2nd that the Moa Center, which provides convenience services in low-rise residential areas within the district, opened in Jangchung-dong on the 1st. This is the second branch following the Moa Center in Dasan-dong, which opened in January.

The Moa Center is a facility that manages neighborhoods comprehensively like an apartment management office in areas where single-family and multi-family houses are clustered. Jung-gu operates it with budget support from Seoul City to provide management services comparable to apartments in areas where redevelopment or reconstruction is not feasible.

From 9 a.m. to 7 p.m. on weekdays, six workers work in shifts to offer various services to enhance residents' living satisfaction, including convenience services (delivery of goods, simple home repairs, opening community facilities), living safety (safety patrols, disaster response, hazardous material handling), and cleaning and environmental improvement (alley cleaning, facility management, pest control and disinfection). Residents familiar with the local area have been hired as workers to make the services more comfortable for users.

The Jangchung-dong Moa Center has newly introduced ‘Changdak〔ddak;〕so IN Jangchung,’ a window cleaning robot rental service. For vulnerable groups, Moa Center workers visit homes directly to clean windows thoroughly.

The Dasan-dong Moa Center, which started operations earlier this year, has become a local ‘hot spot’ by effectively serving as the ‘hands and feet’ of residents. Until June, it conducted 600 cleaning and patrol sessions and provided 250 services such as delivery, home repairs, and disinfection, achieving a resident satisfaction rate of 90%.

Requests for replacing fluorescent lights, repairing gas stoves, and walking aids, which are difficult for elderly people living alone to handle themselves, have surged. Given the neighborhood’s location on the slopes of Namsan, delivery services for seniors, people with disabilities, and pregnant women are also popular. The center has also played a key role in resolving safety and hygiene issues such as clearing abandoned cables and pest control for lovebugs.

An elderly resident living alone in Dasan-dong said, “The Moa Center is a grateful place that comes running whenever I make a phone call,” adding, “It is also a perfect neighborhood gathering place where I can stop by for a cool glass of water on hot days.”

Mayor Kim Gil-seong stated, “Following Dasan-dong, we look forward to the Moa Center’s active role in Jangchung-dong,” and added, “It will become the hands and feet of local residents more attentively in blind spots where public services have not yet reached.”