Order Placed for Delivery Food but Unilaterally Canceled Claiming No Delivery
Bodycam Footage Shows... Food Handed Over Directly
"Shameless Attitude, No Apology" Lawsuit Underway
A story about a customer who requested a refund claiming the delivery never arrived despite having received the food has sparked controversy. According to the self-employed online community 'Apeunikka Sajangida' on the 24th, self-employed person A posted a message titled 'I Met a Delivery Beggar' on the 21st. A said, "I received an order through a delivery app around 9 p.m. on the 19th, and since business was slow, I prepared the food with good intentions for a 60,000 won delivery order."
A said, "The delivery driver arrived on time and picked up the food, but I found out that the order was unilaterally canceled through the delivery app," adding, "When I called customer service, I was told 'the customer did not receive the food.' Curious, I checked with the delivery driver, who fortunately had a body cam." Among delivery drivers, it is common to attach body cams to helmets or their bodies to prepare for delivery-related disputes.
Through the body cam footage, A was able to confirm the customer personally received the food. Since the order included alcoholic beverages, the delivery driver did not just leave the food at the door but handed it directly to the customer. A sent this video to the delivery app’s customer service center.
Later, when the customer did not answer calls, A went directly to the customer’s home with the delivery driver and the police. What was witnessed at the customer’s home was shocking. A said, "When we visited, they were eating our food," and added, "They showed shameless behavior with no apology, and the high school daughter and father blamed each other, rambling with lies."
According to A, the police present said, "Since the customer is a minor, the case might be dismissed as 'no charges,' so just take the payment and end it." However, A said, "I plan to sue for fraud and dine-and-dash," and added, "Since alcohol was ordered, it must have been ordered under the father’s account. We need to prove that the dine-and-dash case is connected to the father, not the minor."
Netizens who read this story responded with comments such as "So this is what a delivery beggar is?" "Audacious and shameless," and "I hope they are punished so that the same thing doesn’t happen repeatedly to self-employed people."
According to the Minor Offenses Act, a person who eats food sold by others and fails to pay without justifiable reason is subject to a fine of up to 100,000 won, detention, or a penalty.
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