"Only if my deceased younger sibling comes in person"... Older brother sheds tears over top singer concert rules

Sister of Top Taiwanese Singer Dies in Accident Before Concert
Brother Tries to Attend Instead, Ticket Agency Gives Bizarre Response

A story has been shared about an older brother who lost his younger sister in an accident and tried to attend a concert on her behalf, only to be brought to tears by a ticket booking site's response that "the deceased younger sister must attend in person."

On the 15th, Hong Kong's South China Morning Post (SCMP) reported on the experience of a Chinese man, Mr. A. Mr. A's younger sister passed away several months ago due to an accident.

Mr. A's younger sister had booked tickets for a concert by Taiwan's top singer Jay Chou held on the 1st in Changsha, Hunan Province, China. Wanting to fulfill his sister's wish to attend Jay Chou's concert, Mr. A contacted the ticket site "Damai."

However, Damai responded that even if the ticket purchaser had passed away, the identity of the ticket holder could not be changed.

Top star singer Jay Chou from the Chinese-speaking world [Image source: Provided by Universal Music]

Following Damai's request, Mr. A submitted his sister's death certificate and proof of removal from the resident registry, but ultimately received the absurd reply that "the deceased younger sister herself must attend in person." He expressed his sorrow on his social media (SNS), stating, "My sister really wanted to go to the concert."

Mr. A's story became a hot topic on online communities and SNS, and Damai faced severe criticism. Eventually, Damai issued a statement apologizing, saying, "We did not properly understand Mr. A's request and failed to empathize with the older brother's wish to fulfill his deceased sister's dream." They further stated, "If Mr. A applies for a refund of the concert ticket, we will provide another ticket so he can attend the concert."

Damai is known to have established this regulation recently due to serious issues with ticket scalping, where tickets for concerts by famous singers are traded at prices dozens of times higher than face value.

Singer and actor Jay Chou is a superstar known as the "Heavenly King" in the Chinese-speaking world. He became famous domestically through the 2007 film "Secret." The scalped ticket prices for his concerts have soared to over 30 million KRW, causing controversy.

In response, Chinese authorities announced strengthened regulations for large-scale performances with audiences of over 5,000. According to the regulations, only one ticket can be purchased per person, and real-name verification must be done with an ID card. At the venue entrance, IDs must be presented to verify that the purchaser and attendee are the same person.