National Health Insurance Service Busan-Ulsan-Gyeongnam Branch Conducts On-Site Training for Clean Long-Term Care Claims

Healthier Partnership... Improved Service Quality

The Busan Ulsan Gyeongnam Regional Headquarters of the National Health Insurance Service (headed by Choi Deokgeun) conducted a training session on the notification of long-term care benefit costs at the Jinju Sangpyeong Complex Culture Center on the 14th.

The corporation and long-term care institutions conducted a campaign to improve the treatment (image) of care workers to enhance the quality of long-term care services.

This training was held to support appropriate claims by long-term care institutions and to promote a culture of clean claims. It targeted 150 home-visit long-term care institutions located in Jinju, providing education on benefit provision standards and methods for calculating benefit costs.

After the specialized training, participants shared the understanding that care workers, who provide direct services to seniors in the field, are key to service quality. A meaningful time was also spent discussing the implementation of a "Care Worker Treatment Improvement Campaign" for a healthier partnership between the NHIS and long-term care institutions.

Choi Deokgeun, head of the regional headquarters, stated, "As an insurer, I will do my best to lead cooperation with a mindset of communication and consideration to improve the quality of long-term care services."