Hyundai Motor Securities Saves Approximately 7,000 Hours Annually After RPA Implementation

Hyundai Motor Securities announced on the 28th that it has achieved an annual work time reduction of approximately 7,000 hours five years after introducing Robotic Process Automation (RPA) as part of building a digital work environment.

RPA is a solution that automates simple and repetitive tasks that occur frequently using robot software, enabling fast and accurate processing.

For example, in the retail sector, tasks such as daily customer rights notification, preparing daily reports on overseas stock performance, and in the research sector, daily product price updates are areas where productivity improvements can be expected through RPA processing.

Hyundai Motor Securities began an RPA pilot in 2019 and has been planning new projects annually to carry out RPA business automation. Through the project initiated in 2021, the existing attended bot (executed directly by a person on a PC) system was upgraded to an unattended bot system, focusing on improving efficiency through new features such as robot team leader functions.

Additionally, the company shared RPA-related information on the internal groupware and activated a category where employees can voluntarily apply for RPA task development. This enabled not only the discovery of suitable RPA tasks but also improved employees' understanding of RPA and the establishment of an RPA-friendly environment.

A Hyundai Motor Securities official stated, “Through the stages of RPA introduction, expansion, and advancement, we have achieved encouraging results such as saving 7,000 hours of work annually. Going forward, we plan to broaden the application areas by integrating the latest technologies such as data security and AI-based big data management, aiming to enhance employee work productivity beyond just automation.”