25% Fare Discount Remains
Automatic Renewal Upon Contract Expiration
"Expanded Customer Choice and Convenience"
KT is introducing a 1+1 year contract system. Customers with a selected contract will be able to choose a method where an additional 1 year is automatically renewed after the initial 1-year contract.
KT announced on the 28th that starting tomorrow, it will implement the selected contract '1 year + additional 1 year pre-reservation system.' By choosing this, customers can enjoy a 25% discount on fees while reducing penalties compared to a 2-year selected contract.
For example, if a customer with a 2-year selected contract cancels after 13 months, a penalty for the remaining 11 months of the contract period will be incurred. However, with the '1 year + additional 1 year pre-reservation,' only a 1-month penalty is applied, significantly reducing the penalty burden.
KT also expects that automatic contract renewal upon expiration will reduce cases where customers miss out on the 25% fee discount.
The selected contract '1 year + additional 1 year pre-reservation' can be reserved ▲when opening a new line ▲when changing devices ▲or upon contract expiration. Customers currently using the service through a selected contract or device subsidy can choose the 'additional 1 year pre-reservation' after their contract expires by using a device or a self-supplied device.
However, if a device change occurs during the contract period resulting in joining another contract, or if status changes such as line suspension or device change happen at the time of automatic renewal, the pre-reservation may be canceled.
Kim Young-geol, Head of KT Customer Business Division (Executive Director), said, "We prepared this selected contract 1 year + additional 1 year pre-reservation system to expand customer choice and convenience," adding, "We will continue to introduce measures that prioritize customers and reduce their burdens."
© The Asia Business Daily(www.asiae.co.kr). All rights reserved.
