Tourism Organization Leads Efforts to Resolve Labor Shortage in Seoul's Tourism Industry

Seoul Regional Employment and Labor Office, Jung-gu Office, Korea Labor Foundation, and Seoul Tourism Association Sign MOU

The Korea Tourism Organization will collaborate with the Seoul Regional Employment and Labor Office, Seoul Jung-gu Office, Korea Labor Foundation, and Seoul Tourism Association to provide employment services for the tourism industry in the Seoul area.

The Korea Tourism Organization signed a business agreement for employment support services to address the workforce shortage in the Seoul area.
[Photo by Korea Tourism Organization]

On the 14th, the Organization signed a business agreement with these institutions at the Seoul Regional Employment and Labor Office and plans to promote various projects such as ▲discovering tourism companies planning new hires ▲training customized personnel to meet corporate recruitment demands ▲providing job matching services.

The Organization will strengthen education in tourism ICT and tourism content production targeting middle-aged individuals aged 45 to 64 and women with career experience. Together with the partner institutions, they plan to unify the entire process from discovering job-seeking companies to designing talent development programs that meet recruitment needs and job matching.

This agreement was prepared to resolve the ongoing labor shortage faced by the tourism industry, including travel agencies and hotels, despite the recovery trend in the number of foreign tourists visiting Korea after the endemic, which reached 880,000 visitors in January, about 80% of the 1.1 million visitors in the same month of 2019.

Kim Dong-il, Head of the Tourism Industry Division at the Korea Tourism Organization, said, "Through this agreement, we will cultivate specialized personnel tailored to the needs of tourism companies to help alleviate the industry's labor shortage." He added, "We will continue to cooperate with various institutions to not only nurture talent but also establish programs to enhance the job competencies of current employees, striving to solve the manpower shortage in the tourism industry."