Sales Increase of 26%... "Seems to Take Responsibility for Choices"
87% of Domestic MZ Generation Believe "No Workplace Bullying"
A Japanese company introduced a so-called 'boss selection system,' where subordinates choose their superiors, reducing turnover rates to 0%, and 9 out of 10 domestic MZ generation office workers responded positively to this system.
On the 6th, Incruit conducted an online survey on the 'boss selection system' targeting 767 office workers from the 16th to the 20th of last month. As a result, 86% of respondents answered positively about its introduction. Specifically, 32.5% were 'very positive' and 53.5% were 'generally positive.' Negative responses included 12.8% 'generally negative' and 1.3% 'very negative.'
In particular, 87.2% of the MZ generation in their 20s and 30s responded positively to the introduction of the boss selection system.
Expected changes from the introduction of the 'boss selection system' were ▲reduction in power harassment and workplace bullying (22.8%) ▲elimination of hierarchical and seniority-based culture (19.7%) ▲more efficient work processes due to the freedom to express opinions (18.8%), in that order.
On the other hand, reasons for negative views on the system's introduction included ▲intensification of divisive culture (31.5%) ▲it is inappropriate to appoint team leaders simply based on popularity (30.6%).
'Boss Selection System' Brings 0% Turnover Rate and 26% Sales Increase
According to Japanese media such as Yomiuri Shimbun, 'Sakura Kouzou,' a structural design specialist company established in 2006 in Sapporo, Hokkaido, introduced this system and saw a decrease in turnover rates and an increase in sales.
The company has about 100 design staff divided into six teams. Since 2019, it has implemented the 'boss selection system,' allowing employees to choose a team leader from six candidates once a year. The system was introduced after one employee resigned in 2018, citing incompatibility with their boss, prompting the company to reconsider.
Employees select their preferred team leader by referring to an approximately 50-page 'Team Leader Utilization Manual' each year.
In this manual, each team leader is evaluated on 14 items such as 'sales acquisition,' 'design quality management,' and 'no tolerance for subordinates' mistakes,' using a four-level scale: 'strongly agree,' 'agree,' 'neutral,' and 'disagree.' The strengths and weaknesses of the team leaders are also described.
Employees write down their first and second choices for team leader based on the evaluations and other references, and after three months, they work with the boss they selected. So far, it is reported that 100% of employees have been assigned to their first-choice boss. Additionally, two team leaders who were not chosen by employees have been transferred to other departments.
The boss selection system has produced results beyond expectations. The turnover rate from June 2018 to May 2019 was 11.3%, but after the system's introduction, the turnover rate from 2021 to 2022 dropped to 5.4%, more than halving, and from 2022 to 2023, it recorded 0%.
It also had a positive impact on sales. Sales from 2021 to 2022 increased by 26% compared to the previous year, reaching 1.25 billion yen (approximately 113.08 billion KRW).
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