LG Uplus is innovating the internet TV (IPTV) customer experience by applying 'MSA (Microservice Architecture)' technology, which operates the platform system by subdividing it into smaller units.
On the 1st, LG Uplus held a study on IPTV platform design technology and announced that it applied MSA technology to the IPTV U+tv and mobile TV platforms. This enhanced the stability of media platform operations and significantly improved IPTV quality.
LG Uplus IPTV MSA Transition TF team members applying MSA technology and testing the IPTV platform. [Photo by LG Uplus]
MSA is a design (Architecture) technology that operates the IPTV platform by dividing it into small service (Microservice) units. By separating the system into small application units, the scope of modifications becomes easier and clearer. It can increase development speed and minimize the scope of failures when problems occur, making it a core technology for next-generation platforms.
The existing IPTV platform was operated in a monolithic way, developing the system as one large service. Even minor function additions or changes required modifications across multiple areas within the platform, and partial issues could lead to system-wide failures. It also took a long time to apply modifications to the actual platform.
LG Uplus began applying MSA technology to the IPTV platform in May 2021. After about 20 rounds of work over two years, it was completed last month. To minimize customer inconvenience, a sequential transition method was adopted to provide uninterrupted service during the work.
With the introduction of MSA, LG Uplus expects effects such as ▲7 times faster development speed ▲rapid resolution of customer quality complaints within 1-2 days ▲capability and environment to deploy applications hundreds of times a day ▲cloud infrastructure setup within 1-2 hours ▲prevention of quality degradation due to massive access. The company plans to innovate the IPTV usage experience by easily adding and improving new functions or services and quickly resolving inconveniences.
Lee Sang-yeop, CTO (Executive Vice President) of LG Uplus, said, "To strengthen IPTV viewing quality that customers can feel, we applied cloud-based MSA technology, enabling quick responses to customer feedback." He added, "LG Uplus plans to continuously secure development talent and technological capabilities to transform into a platform operator, expanding not only IPTV and mobile TV usage experiences but also various services to innovate the overall service quality of the company."
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