Seoul City and Lotte GRS Sign MOU for 'Walking Together with the Digitally Disadvantaged'

On-site Kiosk Experience Training at Lotteria Store

The Seoul Metropolitan Government announced that on the 9th, it signed a business agreement with Lotte GRS, a leading food service company that owns popular brands such as Lotteria, Angel-in-us, and Krispy Kreme Doughnuts, at Seoul City Hall to support 'Walking Together with the Digitally Disadvantaged.'

Through this agreement, Seoul and Lotte GRS promised to mutually cooperate to continuously spread interest and consideration for the digitally disadvantaged, such as the elderly, in our society by ▲ developing programs to create a digital-disadvantaged-friendly kiosk usage environment and pioneering installation in Lotte GRS stores ▲ supporting kiosk education and on-site experience for the elderly in Lotteria stores ▲ participating in the ‘Seoul Metropolitan Government’s Walking Together with the Digitally Disadvantaged’ campaign and supporting digital guide activities.

Lotte GRS is committed to developing kiosks for the digitally disadvantaged and plans to introduce disadvantaged-friendly kiosks by 2024 through the advancement of unmanned ordering devices.

Kim Jin-man, Director of Digital Policy at Seoul Metropolitan Government, stated, “The business agreement with Lotte GRS will be an opportunity to walk more broadly with the digitally disadvantaged,” adding, “It will provide a comfortable kiosk usage experience for those who have found using kiosks in everyday places like fast food restaurants burdensome, while also serving as a great opportunity to spread a culture of digital consideration among the general public.”