Asiana Airlines Publishes Its First 'ESG Report'

Including Environment, Social, Governance, and COVID-19 Response

[Asia Economy Reporter Kiho Sung] Asiana Airlines announced on the 11th that it has published its first ESG (Environmental, Social, and Governance) report, covering its management activities and performance including environment, society, and governance.

This report was prepared based on the core compliance method of the GRI standards, an international ESG standard guide, and features ▲ strengthening revenue capabilities to respond to the changing market environment ▲ restoring stable operations and enhancing safety management ▲ improving governance and responding to COVID-19, demonstrating a commitment to sustainable management.

Asiana Airlines' ESG report is divided into the fields of 'Environment, Social, and Governance,' and is written based on quantitative data so that various stakeholders can understand Asiana Airlines' ESG management performance and plans.

The 'Environment' section includes efforts to respond to climate change such as ▲ minimizing greenhouse gas emissions through fuel savings ▲ compliance with climate change-related regulations ▲ environmental management activities. In particular, Asiana Airlines transparently disclosed fuel usage, fuel-saving activities, and greenhouse gas emissions over the past three years. The 'Social' section covers various efforts including ▲ safe operations ▲ customer satisfaction management ▲ talent management and human rights management ▲ information security ▲ win-win management and social contribution. The 'Governance' section is based on various data and includes ▲ sound corporate governance ▲ ethical management ▲ risk management activities.

Additionally, as the global aviation industry landscape has changed due to COVID-19, differentiated strategies for passenger and cargo businesses and the COVID-19 response strategy, including the 'Asiana Care+' integrated quarantine prevention program for safe air travel, were introduced separately.

Jung Sung-kwon, CEO of Asiana Airlines, said, “In a situation of great uncertainty caused by COVID-19, we will develop the capabilities to properly understand and respond to market changes,” and added, “We promise to fulfill our social roles and responsibilities for sustainable management and to repay with the highest level of safe operations and service.”

Park Hae-sik, Chairman of the Board, stated, “The Asiana Airlines board plans to create a culture where employees and stakeholders can communicate organically,” and said, “Through the publication of the ESG report, we will transparently disclose Asiana Airlines' efforts and achievements in ESG management.”