Coway Launches 'Kitchen Hood Care Service'

Coway's kitchen hood care service.

[Asia Economy Reporter Donghyun Choi] Coway announced on the 27th that it will launch a specialized "Kitchen Hood Care Service" for cleaning and maintaining kitchen hoods.

To keep kitchen hoods clean, it is necessary to manage not only the exterior but also the interior. However, since the inside of the hood is hard to reach by hand and requires disassembly for cleaning, it is difficult for ordinary households to manage, often leading to neglect. Coway introduced the Kitchen Hood Care Service to respond to such hygiene demands and provide a pleasant kitchen environment.

The service proceeds in seven steps. A home care expert, called a Home Care Doctor, visits to provide a systematic service including ▲product condition inspection ▲product disassembly ▲contamination check and application of cleaning agent ▲product washing and drying ▲product assembly ▲sterilization and disinfection ▲finishing and tidying up. An eco-friendly deodorizing mist service is additionally provided to eliminate any lingering odors inside the kitchen hood.

By disassembling the interior of the hood, the service thoroughly manages not only the filter but also the exterior, interior, motor, and fan?areas that are hard to reach by hand. The cleaning agents used have obtained eco-friendly certification and safety confirmation under the household chemical product safety standards, ensuring safety.

The service targets kitchen hoods that have been used for five years or less and is offered in two types based on product width: standard type (600mm or less) and deluxe type (over 600mm). This service can be requested through Coway’s official call center, and from mid-July, it will also be available via Coway’s own online mall, Coway.com.

A Coway representative stated, “Kitchen hoods are very important for respiratory health as they discharge harmful substances generated during cooking, but customers find it difficult to manage them directly. Since the Home Care Doctors provide high-quality service with years of accumulated care know-how and professional equipment, we expect high customer satisfaction.”