Guidance from Departure Point to Incheon Airport Boarding Gate
[Asia Economy Reporter Dongwoo Lee] Incheon International Airport Corporation announced on the 15th that it will be the first airport in the world to introduce the 'From Home to Airport' service, which allows users to receive advance information on the time required from home to the airport by entering flight information.
The 'From Home to Airport' service is available on the 'Incheon Airport Guide' app, a mobile app developed by the corporation to provide Incheon Airport usage information. By entering the current location and flight information into the app, users are guided with the estimated total and detailed segment times from the departure point to the boarding gate at Incheon Airport.
The Incheon Airport Guide app, developed by Incheon International Airport Corporation, offers various passenger-tailored guidance services based on the Internet of Things (IoT), including real-time airport information and location-based notification services.
To implement this service, the corporation built an airport time guidance system by linking Naver's Application Programming Interface (API) with the Incheon Airport Big Data Platform, which was introduced last month.
The estimated time from the departure point to the Incheon Airport terminal is provided based on car usage time through Naver's navigation service. The time required from the Incheon Airport terminal to the boarding gate for the respective flight is provided in real-time by linking waiting times at check-in counters and departure halls, calculated based on passenger immigration flow and terminal congestion from the Incheon Airport Big Data Platform.
Lee Kyung-yong, Head of Infrastructure Division at Incheon International Airport Corporation, said, “We expect the convenience of passengers using Incheon Airport to be greatly improved through the airport time guidance service, which is the first of its kind among airports worldwide. Moving forward, we will actively introduce various services tailored to customer needs, such as real-time navigation and mobile reservation services, to further strengthen airport competitiveness in preparation for the post-COVID era.”
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