[Asia Economy Reporter Kim Bo-kyung] Delivery Hero (DH) Korea announced on the 28th that it will actively expand 'Yogiyo Growth Consulting,' operated by the delivery application Yogiyo, to support restaurant owners struggling due to the prolonged COVID-19 pandemic.
Yogiyo Growth Consulting is a growth support program that has been operated since 2017 to achieve mutual growth with partner stores. Starting today, customized consulting for each store will begin for selected restaurants through pre-registration on the 'Yogiyo Owner Portal.'
Yogiyo's professional consultant staff will directly provide necessary information for managing delivery stores, such as managing delivery order failure rates, menu composition, and review management, and will support customized solutions considering the characteristics of each store.
In particular, based on order data from the past six months, various categories such as region, time, menu, reviews, and inflow routes will be analyzed, and improvement plans including operational information and know-how will be compiled into a report and provided. The growth consulting period is a total of three months, and all costs will be borne by Yogiyo.
Going forward, the program plans to expand the growth consulting program until the end of the year by continuously establishing feedback channels to help restaurant owners increase sales and operational growth.
Kim Ji-min, Partner Marketing Team Leader at DH Korea, said, "As non-face-to-face consumption expands, we aim to alleviate the difficulties of store operation management for Yogiyo partner stores that require professional support through more intensive consulting," adding, "We will strengthen practical support to increase sales for restaurant partners through consulting services specialized for delivery stores."
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